1) The legal basis for the collection of personal data

There are regulations in various laws regarding the use of personal data of our customers. In the first place, the principles of protection of personal data have been determined with KVKK. In addition, numbered 6563 The Law on the Regulation of Electronic Commerce also includes provisions on the protection of personal data.In some cases, penal sanctions have been envisaged for the protection of personal data through the provisions of the Turkish Penal Code No. 5237. Data must be collected and used in order to fulfill our obligations arising from:

2) Methods used in collecting personal data

a) Eksen Logistics website or mobile The data given by our customers who make transactions from the applications are provided by our customers in accordance with the consent of our customers and the provisions of the legislation. are processed. cookie; It is a file consisting mostly of letters and numbers, which allows the device to be identified by being stored in the internet browser or hard disk of the device being used. Within the framework of this Personal Data Protection Statement, it will collect, process, share with third parties and securely store your browsing information, provided that it is not used outside the scope and purposes specified in the text of this Personal Data Protection.

d) Eksen Logistics cookies; log files, empty gif files, and/or store information it collects through third-party sources to create a summary of your preferences. Eksen Logistics in order to make special promotions, offer promotions and marketing offers, improve the content of the website or mobile application according to you and/or determine your preferences; can monitor your browsing information on the site and/or your usage history on the site. may use it together with information obtained from other sources such as parties.

f) Eksen Logistics uses session cookies and permanent cookies in its mobile application. The session ID cookie expires when you close your browser. Persistent cookie stays on your hard drive for a long time. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the ‘help’ file of your internet browser or by visiting Eksen Logistics. If you refuse permanent cookies or session cookies, you can continue to use the website, mobile application, but you may not be able to access all functions of the website, mobile application or your access may be limited.

3) Website Use of cookies

a)It uses it to remember the choices you make and to personalize your use of the website/mobile application. This usage includes cookies that save your password and keep your website/mobile application session open all the time, thus saving you the trouble of entering a password more than once in each visit, and cookies that remember and recognize you on subsequent visits to the website/mobile application.

b ) including monitoring how you use the website/mobile application, such as where you connect to the website, what content you view on the website/mobile application, and the duration of your visit; uses it to determine how you use the website / mobile application. In this way, when you use the website and mobile application, it offers you more suitable content, personalized campaigns and products, and does not offer the content or opportunities that you previously stated that you do not want.

4) The website uses third-party cookies for advertising and use for retargeting

website cookies also; may use ‘advertising technology’ in order to present you with advertisements that it thinks may be of interest to you when you visit the search engines, website, mobile application and/or websites where the website advertises. Advertising technology provides information about your previous visits to the website/mobile application and the websites/mobile applications where the website advertises, in order to offer you customized advertisements. uses forward. When serving these ads, a unique third-party cookie may be placed in your browser so that the website can recognize you. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions in the ‘help’ file of your internet browser or by visiting Eksen Logistics.

5) Purposes of collection of personal data your data is used for the following purposes; c) to communicate with our customers regarding the conditions, current status and updates of the contracts we have concluded under the distance sales contract and the relevant articles of the Law on Consumer Protection, To be able to provide necessary information,

d) to arrange all records and documents that will be the basis for the transaction in electronic (internet/mobile etc.) or paper media,

e) the distance sales contract and the Law on the Protection of the Consumer To fulfill the obligations assumed pursuant to the contracts we have concluded under the relevant articles,

f) to provide information to public officials on demand and in accordance with the legislation, on matters related to public safety,

g) to provide our customers with a better shopping experience, Taking into account the interests of our customers, to provide information to our customers about our products that our customers may be interested in, to convey campaigns,

h) to increase customer satisfaction, to recognize our customers who shop from websites and/or mobile applications and to use them in customer environment analysis, various marketing and advertising in electronic and/or physical environment through contracted institutions in this context. to organize surveys,

i) to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services,

j) to evaluate customer complaints and suggestions about our services,

k ) to fulfill our legal obligations and to exercise our rights arising from the current legislation.

6) Protection of your personal data

Personal data shared with eksenlojistik.com.tr is under the supervision and control of giftunal. As a data controller, it has assumed the responsibility of establishing the necessary organization and taking and adapting technical measures in order to protect the confidentiality and integrity of the information in accordance with the provisions of the relevant legislation in force. Being aware of our obligation in this regard, penetration tests are carried out periodically in accordance with international and national technical standards on data privacy, and we hereby inform you that we always update our data processing policies.

7) Sharing your personal data
The sharing of personal data of our customers with third parties takes place within the framework of the consent of the customers and as a rule, personal data is not transferred to third parties without the consent of our customers.

However, due to and limited to our legal obligations, the courts and personal data are shared with other public institutions. In addition, personal data is transferred to contracted third parties in order to provide the services we undertake and to control the quality of the services provided.

Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties. However, we are not responsible for the violations that occur in the risk area of the third party’s responsibility, due to the data protection policies of the third party receiving the personal data. To be able to provide better service to you and to ensure customer satisfaction with the partner institutions and organizations we do, with domestic/foreign persons and institutions from which we receive data storage services in the cloud, with domestic/foreign institutions that we have contracted with for sending commercial electronic messages to our customers, with the Interbank Card Center, with the banks we have contracted with and to provide you with customer satisfaction. It can be shared with various domestic and foreign agencies, advertising companies and survey companies, other domestic/foreign third parties and our relevant business partners, within the scope of various marketing activities for our company.

8) Your rights arising from the Law on the Protection of Data

According to the KVKK

a) learning whether your personal data is processed,

b) requesting information if processed,

c) learning whether it is used in accordance with the purpose and purpose of processing,

d) knowing the third parties to whom it was transferred in the country / abroad,

e) requesting correction if it is incomplete / wrong,

f) deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK request,

g) to request notification of the transactions made pursuant to subparagraphs (d) and (e) above, to the third parties to whom it has been transferred, We would like to remind you that you have the right to object,

i) In case you suffer damage due to processing in violation of the KVKK, you have the right to demand the compensation of the damage.

j) Click for the application form.

9) Legislative amendments regarding personal data

The rights you have in accordance with the KVKK are the obligations of eksenlojistik.com.tr. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, in case of legal changes, we will update this information on our page in accordance with the new legislation, and you can always easily follow the updates on this page.

10) Keeping and storing the data up-to-date and accurate

In accordance with Article 4 of the KVKK, gifturumal has an obligation to keep your personal data accurate and up-to-date. In this context, our customers are required to share their correct and up-to-date data with eksenlojistik.com.tr in order to fulfill its obligations arising from the current legislation. If your data is changed in any way, we request you to update your data by contacting us through the communication channels below. For your questions and comments, you can reach us at any time via the e-mail address info@eksenlojistik.com.tr